Customer Support Request Form

Please complete the form below.

Complete the following form

ORDER ID Example: 200119876 EMAIL Product(s) Detailed description of the issue; * When possible, include infomation on the accompaning systems or devices connected to or related to the faulty item at the time of failure. For an example of speed controllers, include information on the motor, propeller and battery used.

Returns which fail to include the above information will suffer a delay in processing.
We strongly suggest you register the parcel, as we do not take responsibility for lost items sent back to us.
Ensure the package is well padded and the item will not sustain damage during transportation.
Do not dissaseble the item, 'inspect' or attempt to repair it. Doing so will void warranty.
The item MUST be sent back to us for replacement.
Your account will be updated to show the returned item, you can check your account purchase 'comments' section for updates.