| Notice related to Art-tech warranty. | 7/31/2008 |
As we are no longer able to communicate with Art-Tech we are unable to assist with warranty claims for Art-Tech products.
Should you have a warranty concern with Art-Tech, you will be required to speak with Art-Tech directly or contact the Art-Tech dealer/agent in your local region.
You may email: yanbaochao2002@yahoo.com.cn at Art-Tech for further clarification. |
| |
| Olympic games will have no affect to our service. | 7/20/2008 |
During the 2008 China Olympic games our warehouse and HK postal and customs system will be operating as normal.
We have been assured by the Hong Kong Postmaster that there will be no interruption or issue in deliveries caused by the Olympic games during this period. |
| |
| The YAK is BACK! | 7/4/2008 |
Due to popular demand the YAK54 .25e is back in stock. One of our all time favourites and we're sure it's going to be an exciting new addition to your hangar.
Take a look at the all time favourite YAK at YAK54 .25e page.
We also have the much loved CAP232 .60e in stock again. See details here |
| |
| Software & hardware versions of products. | 7/2/2008 |
We would like our customers to be aware that we only carry the latest software or hardware version for any of our products. Because of our close links with factories and distributors and our rapid to-market time frames, our products are rarely older than 30 days, making them naturally the latest version available currently in the market.
As always, should you have a problem with any of our products, please email or contact support with your concern. |
| |
| The DL-50 is back in stock! | 7/2/2008 |
Our DL-50 is now back in stock and selling out fast. Get in now to order the hottest gas engine in R/C today!
DL-50 Page |
| |
| July 1st, national holiday. office closed. | 7/1/2008 |
| Our office will be closed on the 1st of July. Our warehouse will continue to process orders during this time. |
| |
| HobbyKing CA Glue has arrived. | 6/29/2008 |
Our new CA glue has finally arrived and is in stock.
Right now we only offer a range of 3 types of CA, though will be expanding that range to include Foam Safe CA's and accelerators.
It's common knowledge that most CA's are made in China and rebottled in USA or Europe. So when buying your HobbyKing CA keep in mind it's every bit as good as the brand names! |
| |
| Typhoon Warning / Office closed 25-6-2008 | 6/25/2008 |
Due to a severe Tropical Cyclone Warning issued by the Hong Kong observatory, all staff are required to stay indoors and are unable to commute to work. Public transport has also been shut down until further notice.
Unfortunately this means we are unable to provide customer service today (25-5-2008).
Normal operations should begin tomorrow morning.
To view updates on HK's weather, click here: HK Observatory |
| |
| Blog award winners Total given out: $630.00USD | 6/20/2008 |
The results are in and the prizes have been given out.
Each member listed below recieved a $30.00 gift voucher for their blog posts.
If you haven't already begun blogging your latest plane or product then nows the time to start! We're giving away $30.00 coupons to the best blogs. Log in to MyHobbycity.com to find out more.
The most recent winners are;
krist Kristjan C.
Shotgun06 Alain F.
Didi Dietmar H.
bray Vlado B.
orionRider Laurent S.
Shotgun06 Alain F.
Ken T. kctrading
Rudi V. u4eake
Mitja S. Mitja
Alain F. shotgun06
Vitaliy Z. rcmodels
Pisaneli - Gorazd P.
Hr.Jensen - Torben J.
Gadgetman - Andy H.
Mark - Mark D.
mRqs - Marek S.
Time Wheel - Alexander S.
Trashbug - Jim B.
Jan - J.
Maniac20 - Thomas N. |
| |
| Notice of brand name change: TowerPro -> TowardPro | 6/16/2008 |
TowerPro have changed their name to TowardPro for certain legal reasons. Please be aware that all TowerPro products will now be called TowardPro and labeled accordingly.
We will update product listings soon. |
| |
| New Multi-transmitter pack is here! | 6/15/2008 |
Our new transmitter pack has arrived. With 2500mAh capacity and support for Futaba and JR radio plugs, it's sure to be a real winner.
Give your old NiCad or NiMH pack the flick, and get a high energy density longer lasting lipoly transmitter pack.
Click here for details |
| |
| ZIPPY Lithium Polymer packs arriving! | 6/12/2008 |
The wait is over.
More than 18,000 zippy packs will be arriving in stock within the next 3 days, filling all backorders.
|
| |
| Zippy-R range discontinued & to be updated. | 6/10/2008 |
Our Zippy-R range is extremely popular with customers wanting a high performance battery made in Korea. However supplies will be suspended for 3 weeks while we restructure and update our Zippy-R range to include more capacities and better stock quantities.
If you have backordered a Zippy-R please do not worry, you will be sent one of the new packs as soon as they arrive.
The new Zippy-R will have an improved capacity and discharge rate; however, the price will remain the same. |
| |
| Spitfire .25e is arriving.. | 5/29/2008 |
The Spitfire along with many other of our popular 3D and sport planes will be arriving today.
Listing will take place early tomorrow morning.
The every popular spitfire is estimated to be sold out within 24hrs, so be quick. The new Spitfire is an improvement on the previous model in that it has a new retract support system. We will uplaod photos when available! |
| |
| ClickDollar campaign close. | 5/29/2008 |
Unfortunately we have had to close our ClickDollar compaign due to excessive spamming in many of the online R/C community forums.
We will be reconsidering the program in the near future after eliminating the possibility of spam. |
| |
| Get discounts for doing... pretty much nothing! | 5/23/2008 |
That's right! With the magical powers of the internet, you can now get discounts on any product simply by showing links to our website!
Have you ever sent a link to a friend, or posted a link in a forum to one of our webpages? You probably were not even advertising our site, merely helping out a buddie. Well now you can get discounts for doing the exact same thing. Cool eh?!
After you login, each page will have a ClickDollar link at the bottom. Instead of just copying the address bar, copy the ClickDollar link. When someone clicks on the link, we will credit your account 2cents! "Pfft, two cents.." you say? Consider a busy forum or discussion group, and take into account that often thousands of people can and often do click on your link. 'pfft indeed' !
Enjoy! |
| |
| 960SR Back in stock! | 5/23/2008 |
Yeeeaaahaawwww, the popular 960SR Mega Power charger is now back in stock.
Be quick, as there are only a few hundred left and they wont last long!
Mega Power 960SR |
| |
| Increased range on CF rods and tubes! | 5/20/2008 |
You told us you love them, so we got more in. We now stock various sizes of Carbon Fiber tubing up to 14mm diameter.
Carbon Fiber items can be viewed here |
| |
| AXi Motors have arrived. | 5/20/2008 |
The ultra performance and amazing quality AXi motors has arrived at hobbycity.com.
We're very proud to announce that we will be listing the entire AXi motor range in the coming days. |
| |
| Up to 6kg now available for France! | 5/19/2008 |
We're currently upgrading postage weights for many country's. France can now enjoy purchases up to 6kg, which means big ARF planes are now on the menu for more locations.
Stay tuned for more country updates! |
| |
| New Carbon Fiber Rods & Covering Film | 5/18/2008 |
We have just recieved our first shipment of covering film and carbon fiber tubes/rods. These new items are being listed right now.
|
| |
| Security Alert. Password reset. | 5/17/2008 |
| Due to a recent security alert, all passwords have been reset. Please log into your account with the new password and click on Modify personal information to reset your password. |
| |
| Alfa Models has arrived | 5/16/2008 |
We're very pleased to announce that we have just recieved a 40Ft container of Alfa Models.
We will be listing them within 10 days. |
| |
| New Questions Section online! | 5/15/2008 |
You can now ask a product specific question within the product listing, or discuss with other members about this item directly on the item page.
It's a new and exciting way to get technical answers fast and find added information about the product right below the product listing. |
| |
| New planes have arrived | 5/14/2008 |
A container of new planes have just arrived. Balsar and fibreglass kits included.
We will be listing them throughout the week. |
| |
| Local Shipping from Within USA | 5/13/2008 |
Our Ohio based logistics centre is almost online and ready to accept orders.
USA customers will soon be able to order items from our store and have them delivered by overnight express or 3 day shipping from within USA at local rates!
Initially we will be offering a small selection of our inventory, however before the 3rd quarter of 2008 we should have 80% of our inventory available for local delivery from USA.
Our Belgium delivery centre should also be online by the 2nd quarter of 2008. |
| |
| Chinese New Year Holiday notice. 6-15th February | 5/12/2008 |
Chinese New Year Holiday Notice
Hong Kong will be taking a holiday from the 6th to the 15th of February to celebrate the Chinese New Year.
Couriers, Postal system and our office will be closed during this time.
Factories in China are closed from the 20th of January through to the 15th of February. Which will leave us with a stock shortage up until the end of February.
We will do our best to pack and ship orders prior to the 6th. |
| |
| Lookout Chinese New Year Holidays are almost here. | 5/11/2008 |
Its that crazy time of year, again!
The time when all of Asia takes a holiday while the western world ask where their order is and why cant they contact support.
Couriers and warehouse staff will take a short break from February 7th to 12th, there will be no shipping during these periods. Chinese factories will be closed from the 20th of January through to the 12th of February which means a stock shortage in mide to late February. Our office staff will be unavailable from the 7th to the 11th of February.
So get your orders in, quick smart! |
| |
| Post Christmas Stock Arrivals (January 2008) | 5/10/2008 |
| We hope you all had a great Christmas and New Years holiday break. Due to the holiday period we are only now receiving a large majority of our orders from 2007 and will be updating the database and listings this week. Expect to see most items coming off backorder and being in stock during this period. |
| |
| Happy new year! New Products for January 2008 | 5/9/2008 |
Happy new year to all our customers and competitors checking our prices! :o)
New for 2008, and just arrived are more capacities for the Zippy-r range, the Watts-Up meter, DL-50 gas engine and a bunch of new ARF 10-25 size wood planes. |
| |
| Merry Christmas from all the hobbycity staff! | 5/8/2008 |
We wish all our customers a very Merry Christmas and look forward to serving you through 2008 and the many years to come.
Enjoy your holidays, dont drink and drive and make sure you have anough time to build your next project (or if you live in south) fly.
Merry Christmas! |
| |
| Blog your build, and get a $30.00 discount! | 5/7/2008 |
Would you like a store discount of up to $30.00?
Sharing your knowledge and experiences on products and documenting build processes is an extremely important tool in helping other fellow modellers determine what product is best for them.
That is why we're giving customers up to $30 in store credit for blogging the use of our products.
Write a http://myhobbycity.com and get up to $30.00 of on your next purchase!
|
| |
| Wooden Props, from 8 to 20inch arrived | 5/6/2008 |
We have just received a large shipment of high quality Lanyu props. In sizes from 8inch through to massive 20 inch.
Listings will start in several hours! |
| |
| Arriving soon. 26, 45, 50 & 60cc gas engines! | 5/5/2008 |
Yes, we are going gas crazy!
Arriving shortly will be a whole range of gas engines from 3 different manufacturers.
All come with a full range of spare parts.
We will also be stocking the larger props too!
Excited yet? |
| |
| Dualsky Xmotor w/ Hollow shaft arrived | 5/4/2008 |
Listed within the next few days will be the new Dualsky Xmotor with hollow shaft.
Both lighter, and allowing for adjustable pitch prop setups (4D) these motors are great for shock flyers and extreme 3D flight. |
| |
| Mid-Autum festival holiday 26/9/2007 | 5/3/2008 |
Our office and warehouse will be closed on the 26th of this month for the Chinese Mid-Autum festival.
Click here to learn about it |
| |
| Slight shipping delay on orders from 21/9/2007 | 5/2/2008 |
Due to a large number of backorders being sent and public holidays. Post out times will be delayed by 2-3 days.
We appologise for the delay. Orders will be back up to speed before the 28th. |
| |
| HXT D9 Gen2 2200mAh Arrived 19-Sep-2007 | 5/1/2008 |
The new generation D9 packs have arrived. With improved cell chemistry, and modified cell packing. These packs are far superior to the previous models.
We will be updating images as soon as possible to reflect the new packs colour and end tabs. The cells remain the same size. |
| |
| Yeaaaahaaawww D9 Gen2 arriving | 4/30/2008 |
The D9 gen2 is finally arriving in stock. We are seeing the first wave arrive over the coming days. With the 2200s arriving on Tuesday or Wednesday.
Strap yourselves in, buckle up and get your itchy mouse button fingers ready. These wont last long! |
| |
| Cheaper & faster! | 4/29/2008 |
| We have begun adding 500g options for EMS Express for most popular countries. Within weeks we should have this available to all customers. |
| |
| Slow email response times | 4/28/2008 |
Due to Taiwans recent earthquake we are experiencing intermittant internet (email and http) issues. Slowing email and customer service response times.
There is no news yet of when the internet issues will be resolved.
http://www.bloomberg.com/apps/news?pid=20601080&sid=aN1zHq5nQF6c&refer=asia |
| |
| New postage rates. | 4/27/2008 |
We now have more than 5,000 postage rates included in our rate database. This means a much fairer and cheaper postage cost for all.
Try out our postage table, throw some items in your shopping cart and see the difference when you checkout.
Its a bargain!! |
| |
| New 2.4GHz is here!!! | 4/26/2008 |
It's about time the R/C plane world stepped into the 21st Century.
We now stock a good selection of 2.4GHZ radio systems and will be increasing our range each month. |
| |
| USA/Canada Warranty Agent | 4/25/2008 |
Our American and Canadian customers can now enjoy the security of knowing they do not need to send items back to Hong Kong should they wish to claim warranty.
Products can now be sent to our local agent in the USA.
Details on the warranty delivery location are supplied at the time of the claim and not before. |
| |
| New planes & stock arriving. | 4/24/2008 |
As always, we have a mountain of stock thats still not listed on our website.
Included in this mountain is 7 new planes, 3 new types of servo, a stack of new hardware items, some tiny motors for small planes and a new lipo size or two.
All should be listed within the next 21 days.
Stay tuned! |
| |
| Improved Postage Rates | 4/23/2008 |
Now customers from Russia, Germany, Normay, Canada, Netherlands, Belgium, Israel, Turley and Italy can enjoy discounted postage rates.
Check our postage table.
|
| |
| Stock Levels. How it works. | 4/22/2008 |
Our stock level is shown in real time and is directly connected to the database in our warehouse.
The second an item stock level is modified, the stock level in the website will show the change.
As an example ;
If we sell a product, let’s call it 'Widget 25mm' and we purchase 1000 units from the factory we will add 990pc of 'Widget 25mm' to our database. (We add less than is received to account for stock spoilage, warranty returns, and other possible issues).
When the customer purchases the widget 25mm, it will reduce the stock by the quantity ordered until such time that so many are purchased the stock level reaches 0 at which point it becomes 'backordered'.
If a customer purchases the widget 25mm with a stock level of 0 or less or there are less in stock than they purchased the order will become 'backordered' and will not be printed from the warehouse printers until the stock level exceeds the level purchased.
If a customer purchases a widget 25mm it becomes reserved for their order.
Even though the stock level may show -500, there will still be stock on the shelf, reserved for previous orders made prior to the stock showing less than 1. |
| |
| Italian customers, Please read! | 4/21/2008 |
To all our Italian customers.
Italian customs have begun to check and screen all EMS parcels and most registered mail parcels into Italy.
We strongly suggest Italian customers DO NOT purchase large orders in 1 shipment. Rather they make 2 or 3 smaller shipments to help avoid customs delays.
Also, Italian customers must include a FULL and CORRECT phone number. Failure to do so will result in the Italain customs service sending the parcel back to us.
Thank you.
Support. |
| |
| Planes planes planes... 22-May | 4/20/2008 |
As promised we are listing our planes.
Many of our new planes are quite large and we are having difficulty photographing and storing them in our current warehouse which is causing delays in new product listings.
However we are about to aquire a new location (again), adding another 3,000sqFt to our current warehouse floor space. This will enable faster to-market times for new products which need to be photographed, tested and stored.
We have MANY MANY new planes which have arrived and we are doing our best to get them ready for the website.
Thanks.
unitedhobbies. |
| |
| Server Relocation & Upgrade. 22-May | 4/19/2008 |
| To better serve our customers we have moved our entire web system to Multacom in the USA. Multacom has advanced and large dedicated pipes to most countries as well as a pressence in many capital cities. This will enable a faster and more trouble free shopping experience. |
| |
| New Postage being Implemented. | 4/18/2008 |
| With the arrival of many new planes, we are now working on a new postage type which will allow slightly cheaper rates for planes. Parcel transit time will be around 10-14 days for most countries and will cost about 20% less than EMS express. |
| |
| ARF & RTF planes arrived | 4/17/2008 |
Recently we have been madly ordering ARF,RTF and Foamies from factories.
We are now excited to say that our first shipment has arrived and we will be listing them within 5 days.
We are in the middle of photographing and inspecting these models.
We will upload them and have them listed asap! |
| |
| Website Ordering Issue | 4/16/2008 |
Our hosting provider is having difficulties with emails. This has been causing orders to fail during checkout.
We have now removed email confirmation from orders until our host can rectify the issue.
We appologise for the ordering issues you may have experienced in the last few days. However ordering should be ok now.
Regards.
Support |
| |
| Website upgrade | 4/15/2008 |
Yet another website upgrade took place last night.
We have moved to a load balanced clustered environment with two Dual Core webservers and seperate Database server. Adding redundancy and faster transaction times.
Upgrade is not complete
|
| |
| China public holiday | 4/14/2008 |
May 1st is a national holiday in Hong Kong. Our warehouse will be opperating during this time however our customer service staff and accounts team will be on leave until the 2nd of May.
China factories will be taking holiday from the 1st of May through to the 7th.
|
| |
| Support Questions & Answers. | 4/13/2008 |
Q: How long does it take to deliver?
A: Air Mail can take from 5 days to 45 days, depending on the country. Countries with strong customs and tax issues can take longer than normal. Parcels to Italy, France and Brazil can take as long as 40 days. USA, Turkey, Belgium and Switzerland can be as fast as 5 days.
Q: Why is my order still not sent.
A: Please log into your account and check the order status. If the order has been printed though not posted, this indicates that the warehouse are preparing your order and getting it packed ready for shipment.
Q: My order has been on backorder for too long!
A: We can change your order at any time. We can also refund or credit you for the items if you wish. However refunds are not performed until 14 days after the purchase of the backordered item. When an out of stock item is sold it will warn you that you may need to wait 14 days. |
| |
| Jeti price war? | 4/12/2008 |
| Customers have noticed that Hobby Lobby has begun a campaign called 'Jeti Price War'. Speculation has it that this is a knee-jerk reaction to our recent sales on Jeti BESC. We are unaware of such events and are in no way perpetuating a price war. We do hope however that our realistic prices give the high markup vendors a wakeup call. |
| |
| Holiday Notice | 4/11/2008 |
During the easter period we will be opperating on less than normal staff.
Couriers and postal systems in Hong Kong will not opperate from the 3rd to the 9th of April. Emails will be responded to after this short break.
Thankyou, and happy holidays.
Unitedhobbies |
| |
| Jeti price drop | 4/10/2008 |
It seems we were paying too much attention to the incorrect prices on the Jeti products.
After market research and an attack of guilt, we have corrected all prices.
If you see a cheaper price on any of our items, let us know. |
| |
| Emoli cells, arriving soon! (LiFePo4) | 4/9/2008 |
Yes, thats right. We have LiFePo4 (Emoli) cells arriving in around 3 weeks, direct from the factory.
No need to cut open those drill packs any longer. We will have the cells soon enough, and at the rrrrright price.
|
| |
| Motor Combos | 4/8/2008 |
We are expanding our range of brushless motors and speed controllers to include Combos.
Taking the guesswork out of what works with what. |
| |
| New Kits!!! We're excited! | 4/7/2008 |
Coming in a few weeks we have plenty of new kits (40 new models in fact) including profiles (biplane included), foamies,shokies,40% CAP, fiberglass gliders, small EP ARF's.. too many to list.
All arriving within 3 weeks. |
| |
| Server Downtime 3/15/2007 1:00:00 PM | 4/6/2008 |
Our website will be offline for 1hr from 1PM GMT today.
Reason
-Upgrading web server to Dual Core System.
-Increasing disk space and mirroring on database server.
|
| |
| Website Error, now okay! | 4/5/2008 |
You may have experienced an error when adding items to your shopping cart in the last 8hrs.
We have now corrected the issue and the cart function is now opperating as normal.
Sorry for any inconvenience caused.
Regards
Support. |
| |
| BACKOREDS BACK ON | 4/4/2008 |
Due to the huge demand, backorders are back on.
We will do our best to push the manufacturers into hurrying our orders.
Next Chinese New Year, we will be prepared!
Thanks
Admin |
| |
| Website upgrades. | 4/3/2008 |
Currently we are upgrading features of the website, please be patient, as some pages might load incorrectly, if so, try again 1-2minutes later.
Rgds
Support |
| |
| BACKORDERS SUSPENDED | 4/2/2008 |
Due to the large amount of confusion and customer emails, we are not accepting backorders for the next 2 weeks to help reduce the amount of emails.
Factories are only just re-starting opperations and we are seeing extended wait times on out of stock items. |
| |
| STOCK LEVEL NOTICE | 4/1/2008 |
Dear Customers.
During the Chinese New Year (1/2~28/2) all factories in China take a 1 month Holiday break. This means no manufacturing or deliveries from China occur during this period. As a result our stock levels will be abnormally low from the start of February through to around the 15th of March.
Orders placed within this period for out of stock items will experience delayed waiting time.
Please keep in mind the extended wait time when ordering backordered items during this period. |
| |
| SPEKTRUM DX7 - is here | 3/31/2008 |
Spektrum DX7, DX6 and accessories plus receivers are now in stock.
We will be listing them in the next few days.
We will be reselling the entire range as soon as Spektrum/JR hurry up and supply the products.
|
| |
| WHOLESALERS WELCOME -View Details | 3/30/2008 |
Ever dreamed of owning your own hobby store, or perhaps you do?
Wish you could get access to wholesale prices or buy direct from REAL FACTORIES but dont have the money to buy 10,000pc orders?
The fact is most hobby stores or online sellers don't have the available funds to access the prices that some of the larger distributors do.
NOW YOU CAN
Swim with the big sharks and order from Unitedhobbies at prices only the big fish can afford.
To access our incredibly low dealer prices all that is required is a 1 time order of more than $1,000USD and a monthly minimum of $500USD in orders.
Our online invoicing and ordering system coupled with smart shipping can quell even the worst international import/purchasing nightmares.
There has never been a better, smoother and easier way to import directly from Asia. We're leveling the playing field so get on board!
Apply now, email Support@unitedhobbies.com
|
| |
| Arriving Soon: New Alloy and Graphite Servos | 3/29/2008 |
New servo's made in Korea will be arriving soon. They are all digital, and come with alloy heatsinks. Ranging from 9gram to 25gram, with a choice of metal or graphite gears.
|
| |
| New Profile Kits, incl/ bi-plane in stock | 3/28/2008 |
| Yet to be listed and just in stock are some new profile kits and profile Bi-Planes. |
| |
| Large scale kits and Warbirds coming | 3/27/2008 |
| Yak, Extra,P-52,F4U,Spitfire etc etc.. large scale .60, 1.20 and larger as well as gliders and some more park flyers arriving within 14 days. |
| |
| New member of staff | 3/26/2008 |
A new member of staff will be starting on the 1st of March. Her primary role will be to ensure stock level integrity and product listing maintenance.
More details to follow. |
| |
| Check out our new Lipo test Movie | 3/25/2008 |
| Lio-Guard |
| |
| Website Upgrade from the 17th of Feb | 3/24/2008 |
Improved order splitting and backorder logic.
Upgraded stock level visibility.
Corrected date issue with account page.
Replaced ad-hoc queries with stored procedures to increase website speed.
Added Automatic customer discount codes for reviews.
Updates now finished. |
| |
| NEW PRODUCTS | 3/23/2008 |
Eagle Tree Data logers. (about 21st of March)
Many more crystals. (listings in 7 days)
Many more small parts & hardware.
A huge range of Crystals.
|
| |
| Holiday Notice | 3/19/2008 |
Chinese New Year Holiday Notice
Hong Kong will be taking a holiday from the 6th to the 15th of February to celebrate the Chinese New Year.
Couriers, Postal system and our office will be closed during this time.
Factories in China are closed from the 20th of January through to the 15th of February. Which will leave us with a stock shortage up until the end of February.
We will do our best to pack and ship orders prior to the 6th.
|
| |
Your account
