| Phone Support (ENGLISH only) |
Before calling us, we suggest you read our FAQ on late parcels, returning items, warranty and faulty items.
Policy and FAQ |
| International Phone Support: +852 26900245 |
| USA Toll-Free | 1-800-607-5803 |
CURRENT TIME
6:54:57 AM
Support Status
CLOSED
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| Germany Toll-Free (English) | 0800-181-6344 |
| France Toll-Free (English) | 0800-911176 |
| Spain (English) | 911-516-666 |
| Australia | (02) 830-762-99 |
| International | +852 26900245 |
| If you're having difficulty calling us on the toll free numbers, please try calling direct via (852) 26900245. |
| Email Support |
Before emailing us, we suggest you read our FAQ on late parcels, returning items, warranty and faulty items.
Policy and FAQ |
| Live Online Chat |
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Closed until: 9am-5pm Monday~Friday
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| Parcel return address |
We do not accept parcels returned to us which do not contain the correct address details and a senders name and address on the outside of the parcel.
If you wish to return an item, please read our FAQ first. A link to the support form and warranty return address is located in the FAQ page.
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| Visiting our office |
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Should you wish to collect your parcel from our office in Hong Kong, please phone prior to arriving to ensure your order is ready for collection.
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